Privacy Policy

Last updated: April 6, 2025  |  LuxeVita Epoxy LLC  |  Brooksville, FL

LuxeVita Epoxy LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully.

1. Information We Collect

We may collect the following personal information when you submit a quote request or contact form:

• Full name
• Phone number
• Email address
• Project address or city
• Service type and square footage estimates
• Any additional information you voluntarily provide

We also collect non-personal information automatically through cookies and tracking technologies, including IP address, browser type, pages visited, and referring URLs.

2. How We Collect Information

Information is collected through:

• Contact and quote forms on our website
• Cookies and tracking pixels, including the Meta (Facebook) Pixel, which may track your browsing behavior to help us deliver relevant ads on Facebook and Instagram
• Direct communication via phone, email, or text message

3. Meta Pixel & Advertising

Our website uses the Meta Pixel (formerly Facebook Pixel), a code provided by Meta Platforms, Inc. The Pixel allows us to measure the effectiveness of our advertising, understand actions taken on our website, and serve targeted advertisements to users on Facebook and Instagram.

The Meta Pixel may collect data including your IP address, browser information, and pages visited. This data is shared with Meta in accordance with Meta's Data Policy. You can learn more and opt out of Meta's ad targeting at facebook.com/privacy or through the Digital Advertising Alliance opt-out tool.

4. How We Use Your Information

We use your information to:

• Respond to quote requests and schedule consultations
• Communicate with you about your project via phone, email, or SMS
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

5. SMS / Text Message Communications

By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from LuxeVita Epoxy LLC regarding your quote request, appointment scheduling, and follow-up communications.

• Message frequency: Varies based on your inquiry. Typically 2–5 messages per request.
• To opt out: Reply STOP at any time to unsubscribe from SMS messages.
• For help: Reply HELP for assistance or contact us at jakemcilrath@gmail.com.
• Message and data rates may apply depending on your carrier plan.
• We do not share your mobile phone number with third parties for their marketing purposes.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business (e.g., Supabase for data storage, Twilio for SMS delivery), subject to confidentiality agreements
• Meta Platforms via the Meta Pixel for advertising measurement purposes
• Law enforcement or regulatory authorities when required by law

We do not share or sell mobile phone numbers or SMS opt-in data with any third party for marketing purposes.

7. Cookies

Our website uses cookies to enhance your browsing experience and to support advertising analytics (including the Meta Pixel). You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at jakemcilrath@gmail.com.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

LuxeVita Epoxy LLC
4100 Black Oak Trail, Brooksville, FL 34604
Phone: (352) 679-2679
Email: jakemcilrath@gmail.com